Makani Tech: Build. Automate. Evolve.

Case studies · CNC machine shop

Machine shop: RFQs logged, quoted and followed up on time

About 46 estimator hours a month back, and no RFQ left unanswered

Dayton, Ohio, USA35 people, 2 estimators
saved a month
46 h
saved a month
estimator time a month
$1,610
estimator time a month
of every open RFQ and quote
1 list
of every open RFQ and quote
to build
3–4 weeks
to build

About this case study: it is based on a business typical of the ones we work with, not a named client, and every number comes from the assumptions at the end of the page. Swap in your own and the sums still work.

The problem

About 60 RFQs arrive each month from email and the website. Drawings and specs are saved to folders by hand, and part number, material, quantity and due date are retyped into the quoting sheet.

Once a quote is sent, there is no reminder to follow up, and customers sometimes say yes weeks later to a quote that has expired.

What we build

  1. 1

    RFQs logged automatically

    RFQ emails are read, drawings saved to a job folder, and material, quantity, tolerances and due date pulled into the quoting sheet for the estimator to check.

  2. 2

    Quote follow-ups

    Sent quotes get a follow-up after 3 and 10 days, and a note when they are about to expire.

  3. 3

    Win and loss tracking

    A simple board shows open RFQs, quotes sent, won and lost, with the reason.

Before and after

StepBeforeAfter
Logging an RFQAbout 25 minutesAbout 5 minutes to check
Quote follow-upRarelyAutomatic
Pipeline viewInboxOne board

Where a person stays in control

Estimators set every price. The automation only collects details and schedules follow-ups.

Running cost

Roughly $100–250 a month for AI usage and hosting.

Tools

  • Microsoft 365
  • SharePoint or Google Drive
  • ERP or quoting sheet
  • AI model for reading drawings and specs
  • n8n

How the numbers work

  • 60 RFQs a month × 20 minutes saved = 20 hours.
  • Follow-ups and expiry checks: about 15 hours a month by hand.
  • Pipeline updates and searching the inbox: about 11 hours a month.
  • Estimator time costed at $35 an hour: 46 × $35 = $1,610.

Estimates, not promises. Use the savings calculator with your own hours and costs.

Want this for your business?

A free 30-minute call is enough to tell whether it fits, what it would take and what it would cost.

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