Makani Tech: Build. Automate. Evolve.

Legal

Terms of Service

The agreement that applies when you use our website, free resources and paid services.

Last updated 9 October 2026

1. Agreement

These terms are an agreement between you and Makani Tech, run by Kishan Makani, Surat, Gujarat, India. By using makani-tech.com or our services you agree to them. If you use them for a company, you confirm you are allowed to accept these terms for it. If you do not agree, please do not use the website or services.

For paid work, the written proposal or statement of work we agree with you also applies. If it conflicts with these terms, the proposal wins.

2. Our services

We design and build AI assistants, workflow automations, knowledge assistants, custom software and automation audits. Free resources (playbooks, the assessment, the savings calculator, articles) are general information. Scope, deliverables, timeline and price for paid work are agreed in writing before work starts.

3. Accounts

  • Give accurate information and keep it up to date.
  • Keep your password private; you are responsible for activity on your account.
  • You must be 18 or older, or have a parent or guardian's consent.
  • We may suspend accounts that break these terms or put other users or our systems at risk.

4. Acceptable use

You must not:

  • Break the law or anyone else's rights through our website or services.
  • Send spam, bulk unsolicited messages or misleading content, or ask us to build systems for that purpose.
  • Try to access data or accounts that are not yours, probe or overload our systems, or get around the captcha or rate limits.
  • Upload malware, or content that is unlawful, defamatory or infringes copyright.
  • Scrape or copy the website's content at scale.

We may refuse or stop work that we believe would break these rules.

5. Fees and payment

  • Prices on the website are in Indian rupees. Applicable taxes, including GST where we are registered for it, are added as shown on the invoice.
  • Requesting a plan on the website does not create a payment obligation. Work starts after we agree scope and price in writing.
  • Unless the proposal says otherwise, invoices are due within 7 days.
  • Third-party costs (software subscriptions, AI usage, messaging fees, hosting) are paid by you directly to the provider unless agreed otherwise. We estimate them in writing before work starts.
  • Refunds and cancellations follow our Refund and Cancellation Policy.

6. Your responsibilities as a client

  • Give us timely access to the accounts, tools and information the work needs, and confirm you are allowed to share them.
  • Make sure you have the right to process any personal data you ask us to work with, including telling your own customers how you use their data.
  • Review and approve deliverables, and test them with your real processes before relying on them.
  • Keep your own backups of your data.

7. AI and automation outputs

AI systems can produce answers that are wrong, incomplete or out of date, and automations depend on third-party tools that can change or fail. We design systems with human review for important decisions, but you remain responsible for checking outputs and for any decision made using them. Do not use our systems as the sole basis for legal, medical, financial or safety decisions.

8. Estimates and calculator results

Savings, hours, payback periods and other figures from the savings calculator, the assessment, proposals or our content are estimates based on the information you provide. They are not promises of any result.

9. Intellectual property

  • Once you have paid in full, you own the deliverables made specifically for you, including workflows and code in your accounts.
  • We keep ownership of our pre-existing tools, templates, know-how and general methods, and grant you a perpetual licence to use any of them that are included in your deliverables.
  • The website, its text, design, pixel characters and brand belong to Makani Tech. You may not copy them without permission.
  • We may mention that we worked with you only with your written permission.

10. Confidentiality

Each of us will keep the other's non-public business information confidential and use it only for the work, except where disclosure is required by law. This continues after the work ends. Our Data Processing Terms explain how we handle your customers' personal data.

11. Third-party services

Our work often connects services we do not control, such as WhatsApp, CRMs, accounting software, AI providers and cloud hosts. Their terms apply to your use of them, and we are not responsible for their availability, pricing changes, data handling or outages.

12. Warranties

We will carry out paid work with reasonable skill and care. Apart from that, the website, free resources and services are provided "as is" and "as available", and to the extent the law allows we give no other warranties, including that they will be uninterrupted, error-free or fit for a particular purpose.

13. Limitation of liability

  • To the extent the law allows, Makani Tech is not liable for indirect or consequential losses, including lost profits, revenue, data or business opportunities.
  • Our total liability for any claim relating to a project or these terms is limited to the fees you paid us for that project in the 12 months before the claim.
  • For free resources and use of the website, our total liability is limited to INR 1,000.
  • Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud.

14. Indemnity

You agree to compensate Makani Tech for reasonable losses and costs arising from a third-party claim caused by your breach of these terms, your misuse of the services, or data or materials you gave us without the right to do so.

15. Ending the agreement

Either of us can end a project by written notice. You pay for work done up to that point, as set out in the Refund and Cancellation Policy. Sections on fees, intellectual property, confidentiality, liability and indemnity continue after the agreement ends.

16. Governing law and disputes

These terms are governed by the laws of India. We will first try to resolve any dispute through good-faith discussion within 30 days. If that fails, the courts in Surat, Gujarat have exclusive jurisdiction, without affecting any rights you have as a consumer under Indian law.

17. Other terms

  • We may update these terms; the version on this page with its date applies. Changes do not affect projects already agreed in writing.
  • If part of these terms is found unenforceable, the rest still applies.
  • We are not liable for delays caused by events outside our reasonable control.
  • Questions about these terms: [email protected].